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Merchandising
Objective
Learn how to receive, present and maintain merchandise.
Content
Introduction to Merchandising
- Understand the general concepts of merchandising
- Understand how a merchandise plan is developed
- Receiving and Staging
- Understand how merchandise flows from the receiving dock to the selling floor
- Learn how goods are received and processed
The Merchandise Floor
- Understand store layout by the department, including flow and adjacencies
- Understand the process for merchandising the sales floor
- Explain how to read and execute a planogram to maximize sales
- Learn basic merchandising techniques
- Understand the impact of visual merchandising
- Understand floor recovery strategies and methods
Inventory Management
- Understand the process for price changes and the importance of pricing accuracy
- Understand the merchandise return process and the impact of returns on customer satisfaction and profitability
- Understand how to assess and process returned merchandise, including RTVs, damaged goods, and transfers
- Understand how inventory management systems support allocation and replenishment
- Understand the importance of stockroom management